Return and Refund

Return and Exchange Policy for Quality Concerns:

Within 30 days from the product shipment date, if you come across any quality issues with the product, you have the option to request a free return, exchange, or refund. In some cases, we may require photographic evidence to verify the product issues.

Customer Responsibilities for Returns and Exchanges:

If the request for return or exchange is initiated due to buyer preferences (such as a change of mind), the buyer will be responsible for covering the round-trip shipping costs associated with the return or exchange.

Return Conditions:

For all products that require a return or exchange, it's essential to place them back in their original packaging to ensure their protection during the return process.

Refund Processing:

Once we receive the returned product, we will proceed with the refund process within 5 business days.